Refund policy

DIGITAL PRODUCT RETURN AND REFUND POLICY

Effective Date: September 1, 2026

Better Makes Better sells downloadable digital products, including workbooks, guides, challenges, and related educational materials. Because digital products are delivered electronically and provide immediate access to the content, all digital-product sales are generally final and nonrefundable once the product has been delivered, accessed, or downloaded.

PLEASE REVIEW BEFORE PURCHASING

Before completing your purchase, please carefully review the product title, description, price, format, and included materials. No physical item will be shipped unless a product listing specifically states otherwise.

REFUND EXCEPTIONS

We will review refund requests involving:

• A duplicate charge for the same purchase
• A damaged, corrupted, or inaccessible file that we cannot replace or repair
• Failure to receive the purchased digital product after reasonable troubleshooting
• An unauthorized transaction, subject to verification
• Another circumstance where a refund is required by applicable law

Refunds are not generally provided because a customer changed their mind, did not use the product, expected information beyond what was described, or no longer wants the product after delivery.

REQUESTING ASSISTANCE

If you experience a delivery or technical problem, contact us within seven days of purchase at alvin@bettermakesbetter.net.

Please include:

• Your full name
• Order number
• Email address used for the purchase
• A brief description of the problem
• A screenshot of any error message, when applicable

We may first attempt to resolve the issue by resending the download link, replacing the file, or providing reasonable technical assistance.

APPROVED REFUNDS

If a refund is approved, it will be issued to the original payment method. Processing time depends on the payment provider and financial institution. Original transaction or processing fees may be nonrefundable where permitted by law.

NO RETURNS OR EXCHANGES

Digital products cannot be physically returned or exchanged. Purchasing a different product does not automatically qualify the original purchase for a refund.

CHARGEBACKS

Please contact us before initiating a payment dispute so we have an opportunity to investigate and resolve the issue. This does not limit any rights you may have through your payment provider or applicable law.

LEGAL RIGHTS

Nothing in this policy limits any mandatory consumer rights or remedies that cannot legally be waived.

CONTACT

Better Makes Better
Email: alvin@bettermakesbetter.net
Website: https://bettermakesbetter.net